Help Is Available. You Don't Have to Figure This Out Alone.
We've compiled the most important Massachusetts resources for elder care, elder abuse reporting, dementia support, financial assistance, and more. If you're not sure where to start, call us — we're happy to help guide you.
Suspected Elder Abuse? Call the 24/7 Hotline Immediately:
Elder Abuse & Emergency Reporting
If you suspect abuse, neglect, or exploitation of an older adult, report it immediately.
Massachusetts Elder Abuse Hotline
24/7 statewide hotline to report suspected abuse, neglect, or exploitation of adults aged 60+. All reports are confidential. In an emergency, call 911 first.
MA Adult Protective Services — Online Report
File an online report of suspected elder abuse through the Executive Office of Elder Affairs secure portal.
Mass 211 — Community Helpline
Free, confidential, 24/7 helpline connecting callers to health and human services including elder care, housing, food assistance, and crisis support. Dial 2-1-1 from any phone in Massachusetts.
Health Insurance & Medicare Help
Free counseling to help seniors understand their Medicare and MassHealth benefits.
SHINE Program (Serving the Health Insurance Needs of Everyone)
Free, unbiased health insurance counseling for Massachusetts residents with Medicare and their caregivers. SHINE counselors can help you understand your coverage, compare plans, and apply for extra help programs.
MassHealth (Medicaid)
Massachusetts Medicaid program providing health coverage for eligible low-income seniors and individuals with disabilities. May cover home care services.
Local Aging Services & Care Coordination
Regional agencies that coordinate in-home assessments, care planning, and community services.
Old Colony Planning Council — Area Agency on Aging
Designated Area Agency on Aging for 23 communities in southeastern Massachusetts. Coordinates services including in-home assessments, care plans, home care, and caregiver support for the South Shore and surrounding areas.
Aging Services Access Points (ASAPs)
24 regional ASAPs throughout Massachusetts coordinate services such as in-home assessments, care plan development, home care, nutrition programs, and caregiver support. Find your local ASAP on the Mass.gov website.
Executive Office of Elder Affairs (EOEA)
Massachusetts state agency overseeing elder services, protective services, and community programs for adults 60 and older.
Alzheimer's & Dementia Support
Education, support groups, and resources for families navigating dementia care.
Alzheimer's Association — MA/NH Chapter
Free 24/7 helpline, support groups, education programs, and care consultations for families affected by Alzheimer's and dementia in Massachusetts.
Alzheimer's Association 24/7 Helpline
Confidential support, crisis assistance, and care consultations available any time, day or night. Multilingual support available.
Positive Approach to Care (Teepa Snow)
Educational resources, training videos, and caregiver tools from nationally recognized dementia care educator Teepa Snow. Excellent for families learning how to communicate and connect with a loved one with dementia.
Family Caregiver Support
Resources to help family members who are caring for an aging loved one.
Family Caregiver Support Program
Free program for unpaid family caregivers of adults 60+ or individuals with dementia. Services include information, counseling, respite care, and support groups through your local ASAP.
Caregiver Support Groups
In-person and virtual support groups hosted by Family Caregiver Support Program staff throughout Massachusetts. Connect with others who understand what you're going through.
AARP Massachusetts
Resources, advocacy, and programs for adults 50+ including caregiver tools, financial guidance, and local events.
Financial Assistance & Benefits
Programs to help seniors with housing, food, utilities, and financial security.
SNAP (Supplemental Nutrition Assistance Program)
Federal food assistance program for eligible low-income seniors. Apply through the Massachusetts Department of Transitional Assistance.
Low Income Home Energy Assistance Program (LIHEAP)
Helps eligible Massachusetts households pay heating and cooling bills. Apply through your local Community Action Agency.
Housing Resources for Older Adults
Massachusetts resources for senior housing assistance, including subsidized housing, home repair programs, and reverse mortgage counseling.
Senior Nutrition & Meals
Programs delivering nutritious meals to homebound seniors and community dining options.
Senior Nutrition Program (Meals on Wheels)
Massachusetts program providing home-delivered and community group meals to older adults. Helps seniors maintain nutrition and independence at home.
Meals on Wheels America
Find your local Meals on Wheels program delivering nutritious meals and friendly visits to homebound seniors.
Legal & Safety Resources
Legal aid and safety planning for Massachusetts seniors.
Greater Boston Legal Services — Elder Law Unit
Free civil legal assistance for low-income seniors in the Greater Boston area, including housing, benefits, and elder abuse cases.
Massachusetts Legal Help
Free legal information and referrals for Massachusetts residents, including elder law topics such as guardianship, housing, and public benefits.
Not Sure Where to Start? Call Us.
Navigating elder care resources can feel overwhelming. Our team is happy to help you find the right support — whether that's through Divine Living or another organization in your community.
Call 781-919-0151